Covid-19 Hospitality Manual
Group Reservations

Group Reservations

 

Group Reservations
11 Guests or More, Children Included

A reservation of your size (11 or more) will receive the personal attention of our event management team.  Please note that our valet spaces are limited.  Carpooling is a green option and is greatly appreciated.  Please read the following terms and conditions:

  • SOCIAL DISTANCING & FACE MASKS.  In consideration of all others, please refrain from intermingling between tables and please wear a face mask over the nose and mouth upon entering/leaving the restaurant and dining table.
  • Screening Required.  All guests will be contacted within 24 hours of visit to fill-out or answer a questionnaire regarding him/herself and all individuals in the group.
  • Capacity:  In compliance with Hawai’i City and County regulations, table capacity is limited to a maximum of ten (10) individuals per group (Children included).  In consideration of other guests and staff members, and to maintain social distancing policies, please refrain from intermingling between tables.
  • Deposit:  A credit card or cash amount of $25.00 per guest (minimum of $300) is required within 7 days of your initial booking.  This amount will be credited toward your final dinner bill.
  • Cancellation:  100% of the deposit will be refunded if cancelled no later than 3 days prior to the event date.  The deposit will be forfeited in the event of a no-show or cancellation within 3 days of the event date.
  • Pre-Order:  Groups of 30 or more will require a pre-order so that our team may properly service you and your guests.
  • Guarantee:  All reservation & menu details must be finalized no later than 7 days prior to the event date.
  • Tax & Gratuity:  Hawaii State tax of 4.712% and a minimum service charge of 18% on food & beverages will be paid to your server(s).
  • Separate Checks:  We kindly ask that separate checks be limited to no more than 5 for large groups. (18% gratuity included)
  • Corkage:  If you would like to bring your special selection that is not currently featured on our wine list, our corkage fee is $40 per 750mL bottle, and $80 per 1500mL Magnum.  If your selection is featured on our list regardless of vintage, our corkage fee is $50 per 750mL and $100 per 1500mL.
  • Cake:  Special-order cakes are available and may be ordered no later than 7 days prior to the event date.  To secure your order, we will require to have a credit card held in the event of a no-show or a cancellation within 3 days of the event date.  Outside cakes are also welcome with a charge of $4 per guest.
  • Dress Code:  We kindly ask that gentlemen wear a collared shirt & closed-toed shoes.  For all our guests, please refrain from wearing beachwear, tank tops, flip-flops & baseball style caps.

For group reservation (12 or more) inquiries, please contact Joy Busano or Natsumi via email
at Joy@HysHawaii.com or natsumi@hyshawaii.com or phone (808) 922-5555

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